TMBA 138 (LBP121) – How Solving Problems For 500,000 Users Inspired the Idea for SupportBee

TMBA 138 (LBP121) – How Solving Problems For 500,000 Users Inspired the Idea for SupportBee post image

This week Dan is the one hard at work and Ian is asleep on the job. Stranger things have happened…ever seen a tabloid alien story?

Dan took the opportunity to chat up Prateek Dayal, founder of startups like Muziboo and recently SupportBee. Dan and Ian met Prateek as they traveled across Vietnam this summer meeting up with folks from the Dynamite Circle and LBP listeners.

Having started companies from India, Santiago Chile, and now Saigon Vietnam, they knew they had to have him on the show to learn more about his travel adventures and success as a location-free entrepreneur, including:

  • How Solving Your Own Problems Can Inspire Your New Business
  • The Net Different in Lifestyle and Business: Chile vs. Vietnam
  • Cafes, Laptops, and the Sexy Saigon Wi-Fi Scene
  • Using Known Quantities in Blogging To Get Hacker News Quality Traffic
Also in the listener questions part of the show, you’ll find out the #1 SEO Strategy That ALWAYS Works

Listener Questions
  • SEO is kicking my ass.  I am about to launch a website which will provide a daily workout program people can follow from their apartment complexes’ fitness centers.  I know search engines give more points to older sites.  Should I be searching for an established domain to buy or, since there is not a lot of competition in the arena, start from scratch with a new URL.  – From Kyle in Austin
  • In a lot of podcast episodes you guys have talked about micro-multinational business and being micro-moguls. I’m curious if you guys have resources/websites where you follow these topics? More importantly, do you think covering this topic – micro-multis and micro-moguls – could be a monetizable blog topic? – From Tim Moon


Just The Tips

Get Your Voice On The LBP
  • Leave us a message. It’s easy to do, and if you mess up, you can easily edit your message until you are ready to send it our way.

Have fun. Leave a comment. Go make it happen! :)

Episode length: 26:45


Download options:

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If you know some ways we can make it better, please send us an email: Dan at lifestyle business podcast . com.

Published on 09.20.12
  • Very cool. I remember seeing the Hacker News thread.

    I like that the interviews you guys do aren’t with the same old people. I’m going to punch someone in the face if I hear another freaking Pat Flynn interview. And I like that interview episodes are the exception to your podcast, not the rule. Keep up the good work.

  • Dan

    Cheers Tristan appreciate it!

  • Joseph Hughes

    Ian if you’re looking for a way to organize your miles/points, check out All your point balances are real time and they send you an email if/when you have points that are about to expire.

  • Dan

    yeah Joe! thanks for the link I’m on it…

  • Anonymous

    Hi guys,

    I was completely amazed when Prateek talked about his experience living in Santiago, Chile, I was returning
    home from Santiago’s Int’l Airport last night after meeting my brother-in-law,
    and it was a little bit surreal listening a podcast that was talking about the
    startup scene in your country.

    My name is Patricio, and I am a Chilean engineer and university professor. I
    discovered your show at the beginning of the summer (May) and I found it
    extremely motivating and entertaining.

    Just as a small contribution regarding Prateek’s experience, I can confirm that
    Chile can be an expensive country to live on, although I got a little surprised
    about his comment regarding hiring professionals can be an expensive
    proposition in Chile. In general, a fulltime programmer can be hired out of
    school (5 year program) for $800 to $1200/month. If you look at technical
    schools (two to three year programs) graduates are hired from $600-$1000/month. The
    cost of a professional can increase with the English fluency level that you
    require from your employees, and the experience they may have, of course.

    On the other hand, in our country not many people like to work as
    contractors or freelancers, unless they already have a “secure” job,
    Nevertheless younger people (under 30) have a different point of view regarding
    this issue and they are more “in tune” with an entrepreneurial life

    To live in Santiago you can get by with $800-$1000, depending of the area of
    Santiago you live on. Living in other cities such as La Serena, Valparaiso,
    Concepción, or Puerto Montt can be more expensive (rent can be up to two times
    what it would cost in Santiago), and northern cities such as Iquique or
    Antofagasta can be completely out of anyone’s budget. These cities are close to
    large mining operations (copper and lithium), so rent can be up to four times
    what it would cost in Santiago.

    Groceries and services run about the same as a midsize city in the
    American Midwest (I lived for several years in Indianapolis, so I have a good
    comparison point). Wi-Fi service it’s free in many places (malls, Starbucks,
    public libraries, cafes) and there is national 3G access. Currently,
    4G services are being deployed in Santiago and Viña del Mar-Valparaiso. Most of
    people (80%) use prepaid services for mobile phones and mobile wideband, so you
    don’t need to get in a 2-year contract to get telecom services.

    Regarding bureaucracy, we are a very “form” oriented country. Opening a
    checking account it’s probably a very time intensive process, and you need to
    establish a little bit of history before getting one or knowing someone that
    can introduce you to the bank. On the other hand, opening a LLC can be a very
    simple process since we have only one IRS, called the Servicio de Impuestos
    Internos (SII). They have a very modern internet platform (much more advanced
    than US), so in many situations you don’t need to go to a SII office to deal
    with them. Companies pay taxes at a fix rate of 20% of profits.

    Anyway, you guys rock. I love the high energy of Dan and the reflexive
    tone that Ian brings to the show.



  • Dan

    FIrst, thanks for listening to our show!!! … and for stopping by to share some of your experience, I’m sure many people will find your comment fascinating, myself included . Cheers!

  • +1

  • I’ve been interested in Chile since Simon Black started speaking so highly about it over the last year. Thanks for sharing another perspective. Adding Chile to my travel list.

  • Anonymous

    Happy to provide another point of view. If you have any question, do not hesitate to contact me.

    Good luck

  • Great to hear your perspective. In fact I found that paperwork for bank account etc was easier for me in Chile than in India (where I come from).

    On the other hand, I did find the 3G service very expensive. I agree that libraries have free workable wifis but getting power etc is harder there. Even so, my favorite spot to work from in Santiago was the public library in Baquedano. It’s right in the middle of a park and next to a small pond. Very cool setting –

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