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June 19, 2014

TMBA 249: Getting Started With Customer Churn Analysis

We're talking about Churn rate, and everything we can learn from it. Bossman and I are by no means experts on the topic, but we've dug up a plethora of information to share on Churn rate analysis. We'll discuss how to use this information to provide more value to your clients and keep them around for longer. We also answer some listener questions about the FBAR deadline and how we approach the frequency at which we create podcast content.