We talk quite a bit on this podcast about services businesses and the sorts of problems that they seek to solve for their customers. You may recall that Eagan Heath joined us to share his thoughts about this back in 2018 on an episode titled "The Knowledge Gap vs. The Efficiency Gap Revisited". In that episode, we spoke about whether it is better to serve your customers by filling a "knowledge gap" and teaching them why they need your services or to fill an "efficiency gap" by helping them optimize something that they are already doing.
Dan and Ian
In late 2007, we (Dan Andrews and Ian Schoen, that’s us above) started a product design and ecommerce company that grew to multi-seven figures in annual revenues. We exited that business in 2015 (wohoo!).
One of the promises of entrepreneurship is that there are opportunities to make money all around us if we can learn how to recognize them. Laurence Taylor has recognized some of them himself. Laurence and his wife are the founders of HipTen, a SwaS (Software with a Service) consultancy that works exclusively on the Salesforce platform for the insurance industry.
Podcast 48:01 | Download | Spotify| Stitcher | iTunes | Comment We love hearing from listeners of this show. We put out the call… Read More »TMBA562: Mailbag: Freedom, Location, and Love in the Age of COVID
One of our favorite things about this podcast is that we get to talk to people who have inspired us or entertained us over the years. Matt Farah is certainly one of those people. Matt is somewhat of a pioneer in the automotive journalism community on the internet. His long-running YouTube channel The Smoking Tire and his podcast of the same name are both incredibly popular, and among our very favorites.
A few weeks ago on this podcast, we mentioned that we had started writing a new book based around The 1,000 Day Principle, a recurring topic we've talked about many times on this podcast. In doing research for that book, a few common themes have started to become apparent to us.
As the dog days of summer are coming to a close, we've decided to address several interesting topics that have come across our desk throughout the month of August. One such topic came in the form of an article by entrepreneur and author James Altucher, who discussed why he thinks ‘NYC is dead forever’.
In past episodes, we've talked about "Founder Fit", or the idea that you should be running the type of business that is best suited to your own personality and lifestyle. But what happens if you're not doing that? It turns out that having a bad fit between you and what you're building can potentially lead to a whole lot of pain.
Rob Walling is no stranger to many of the listeners of this show. Rob is the host of a brilliant podcast called Startups for the Rest of Us, where he has shared stories of entrepreneurial ingenuity and struggle, and many concepts that we have discussed on this show have origins on that podcast.
On today's podcast, we are sharing some personal updates, as well as three specific updates about our core businesses. We are also announcing that for the first time in nearly five years, we are hiring a Community Facilitator for our private membership group The Dynamite Circle. Later on in the episode, we'll be exploring the idea of the moment in a business that Seth Godin refers to as "The Dip".
Productized services have long been a subject of discussion on this podcast. They are a relatively attractive business model, especially among first-time entrepreneurs, and we've shared many examples over the years of how to create these kinds of businesses and scale them. Meryl Johnston, founder of the online bookkeeping firm Bean Ninjas, recently started a rather lively debate in the members' forum of our online community The Dynamite Circle with a post titled, ‘Are Productized Services Overrated?’