TMBA 438: The Knowledge Gap vs. The Efficiency Gap

A nature park and trailhead signs

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On this week's show, Dan and Ian are revisiting a subject that they haven't spoken about in four years.

Truthfully, it's the number one recurring topic that listeners of this podcast bring up with them in conversation, so we thought it was high time to take another look at it.

Today we are talking about the "Knowledge Gap" and the "Efficiency Gap".Too often, entrepreneurs are selling their product or service by trying to solve a "Knowledge Gap" for their customer. Nearly every entrepreneur does this. We try to be the expert in our line of work and teach people why they need to work with us.

But we've found that businesses that learn how to focus on "Efficiency Gaps" and solve them properly tend to be more profitable, successful, and fulfilling for their owners to run.

In this episode, we'll be sharing reasons why people get caught up in this differential and what we, as entrepreneurs, can do to ensure that our businesses are successful.

Listen to this week's show and learn:

  • What the "Knowledge Gap" is and why entrepreneurs tend to focus on it so heavily. (2:32)

  • Why solving the "Efficiency Gap" means having a deeper understanding of the problems of your clientele. (6:02)

  • What happens when you lack the competence to solve the problems in your market. (10:47)

  • Why the fact that no one is doing something yet doesn't mean that you should be. (24:58)

  • Why you shouldn't bet the success of your business on your clients' not gaining knowledge. (30:24)

Mentioned in the episode:

Before the Exit - Our New Book
TMBA Masterminds
Sponsor the TMBA Podcast
The Dynamite Circle
The DC Podcast
Help Us Choose a New Name for the TropicalMBA Podcast
DC BKK
Dynamite Jobs
Seth Godin
Meatball Sundae by Seth Godin
Happy Hour Friday

This week's sponsor:

This week's episode is brought to you by Ruby Receptionists.

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To learn more, visit them online at CallRuby.com or better yet, check out their services yourself by calling 855-389-LIVE. Big thanks to Ruby Receptionists for sponsoring the podcast.

Enjoyed this podcast? Check out these:

TMBA 243: The “Knowledge Gap” Fallacy
TMBA 418: The Services Problem
TMBA 433: A Conversation With Seth Godin

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HAVE COMMENTS ABOUT THE SHOW?

Do you have ideas for things you'd like Dan and Ian to discuss on future episodes?

Our producer Jane would love to hear from you at jane@tropicalmba.com or leave us a voice message using the record button below.

Thanks for listening to our show! We'll be back next Thursday morning 8AM EST.

Cheers,

Dan & Ian

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TMBA 439: Five Takeaways From Our Event In Austin

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TMBA 437: The Two Tomato Strategy